Oc, you are very fair in your assertions and I will do my best to memorize by heart these important forum rules so as to "stay in my lane" so to speak.  I will continue asserting my points for why precedent is in my favor for awarding back the account balance of an account caught using VPN from the states.

Again thank you for being fair to the player and not silencing a victim.  I realize I broke ToS, and I will never do this again, I have learned my lesson.  I will continue to assert my points about my case until this is resolved and will do everything to abide by all forum rules.



With that being said...

• In the picture in my previous post, I've included some highlights of key incongruencies from a case from 2 years ago until now.  NO idea why they decide not to pay account balances all of a sudden when they clearly state this is something they "always do" with cooperation, even though right off the bat they were trying to deny me any cashouts.  If a book takes action from you for 11 weeks while losing, processing deposits and cashouts, then decides on the 12th week to ban you only after you deposit a large amount and then evaporate the balance- that is basically what happened here, so with these highlighted points I believe my case is stronger than ever to receive back my deposits into the account. 
  
  
  
  I believe the higher-ups haven't looked at the mis-grade error on their part which caused the negative btc balance and I think once this is cleared up it should be clear as day to rule in favor of paying the account balance- I have confidence that Cloudbet will accept my offer to co-operate to come to a resolution and expediate the process.
  
  
  
  
  
  Thank you to you all for following this case and your continued support of paying player balances when no malicious intent or abuse has incurred and full cooperation in clearing up any falsities and whatever else is needed to come to a full resolution for both parties.  Please get back in touch with me asap Cloudbet.  I have not heard from you in quite some time and there are a lot of new facts presented, thank you ever so kindly.  Please see below highlighted points from one of the past cases which sets a precedent for my case.  No idea why account balances are not being paid after this very sincere post by Cloudbet.
  
  
  
  
  
  Again, Cloudbet, your silence for the past weeks is deafening.  I am awaiting mutual amicable communication on the matter to resolve this immediately.  Thank you.