They are not here to solve cases. They are here to make even more victims. There is no new management at all. It is the same management, and there have been new victims in the last weeks, as can be read in this forum. I will provide you some examples from the last few weeks. They block accounts and confiscate the winnings when you win to much. As long as you lose, you suddenly do not breach their terms. I wish they could be stopped here at the forum. Now they have a yellow card, it should be migrated to red. Very dark red.
Example #1
@Lvdl1990
our security team completes the investigation, your funds were frozen due to activities prohibited in our General Terms. Your account will be unfrozen and your deposits returned, access should be restored in ~an hour.
But you won't be able to use this account anymore.
update.
you will receive a message from 1xbit when your funds are available for withdrawing.
Example 2
hello 1@xbit_official
please check my account. i just deposit and you closed my account. please open my account.(I also sent you a private message a month ago)
id number 208481561
we checked your account, unfortunately, it was found to be in violation of our rules. The account is going to be closed once you withdraw your deposits (should be available for withdrawal in an ~hour).
Example 3#
1xbit stole 0.97 BTC from me.
They blocked the option to withdraw funds. Whenever I contact support, they also refer me to a email address:
security@1x-bit.comIf you send an email to this address they never respond though.
Live chat always keeps coming back with the following reply:
"Sir, information regarding your request was provided. We do not comment on the work of other Departments and cannot influence it. If you have no further questions, I am pushed to end the conversation."
Of course they never provided this information.
Im running out of ideas at this point, any suggestions?
Example 4#
hey
no, as I said. They dont have anything against me and now they ignore my case.
I will tell you once there is something new about your case, but we already investigated it twice and your account was claimed as violating. As a marketing manager, I can't help or suggest you anything else.
So tell me which violation!! I didnt do any violation!
TELL ME!
this evidence says enough. And I am sure there are thousands of victims. They will only let withdraw you the deposit. Any won money will be confiscated.
1xbit, which company is behind your website, which license do you have from Curacao?
I want to inform the victims that BETB2B is also responsible for these actions and scam.
If people are scammed, you can try to reach to BETB2B as well.
They have the same scam management as the last few years. Nothing has changed. They are here to make victims, not to settle cases.
The only way to get rid of them in the forum is by not posting here, or only posting in the relevant accusation topic. But every time people are posting here again and again.