The account was blocked on the exchange for no reason. First, they asked to provide identification documents. I provided everything on the second day, filled in all the fields. Several times canceled due to poor quality photos, they said that you need a document in English, well, Provided a passport. Then they canceled the procedure several times for unknown reasons, and now they write that my photo was edited. It got to the point of absurdity. If your exchange does not start moving, then I will start moving, and then everyone will know about your fraud
Bro warnings have been here for long. You should have stopped using them a long time ago. I have used the exchange in the past without incident but after realizing that their withdrawal fees are one of the highest among crypto exchanges plus so many scam accusations. I withdrew all my funds and have never looked back.
Most people whose accounts have been blocked have tried to recover their money but the KYC verification procedure seems to be engineered to frustrate the customer so that they just lose hope on recovering the funds.