Hi thanks everyone.
I double checked the compressed address, basically the address that it generated as the public address(share) on the left is not anywhere in the corresponding key.
I think it has gone.
There must be a glitch in bitaddress.org when doing it offline.
I didn't know about the checking, I was told never to enter the private key online. But i guess you could do that offline.
I think it's lost.
I was investing my parents retirement money too.

Thanks for your help.