We do not ban players for using VPN unless it is determined that the VPN is used to circumvent other TOS (in this case, multi-accounting and banned region). These are handled on a case by case basis, depending on the violation. In most cases related to banned region, players are allowed to receive the deposit back, at minimum. In this case, due to the abusive nature of the accounts, the balances were seized. Otherwise, it incentivizes the fraudster from returning, knowing that at worst he will get his money deposited back.

Like most Bitcoin sites, since we do not require KYC, we review the account activity upon withdrawal. As he mentioned, his first withdrawal was sent, because at that time, we did not suspect any wrongdoing other than VPN use. Upon requesting the second withdrawal, we saw that the player had made some mistakes between the first and second withdrawal and an investigation was launched.

We would never close anyone's account without speaking to them first unless we were 100% certain of fraud. In this case, we have very clear evidence. We cannot share this with the player, because it helps them find ways around it for their next fraud, but we are prepared to provide them to a third party mediator, which we have been suggesting to this player since the day this event occurred.


We do confirm this player's deposit history is as stated. If the third party mediator believes the player is due his deposit(s) back, we will certainly comply, however due to the nature of this incident, it has been our experience that it will not be the case here.