How long the process of SBR mediation though? The reason why I'm asking is that maybe both parties should just wait for it instead of throwing words around. Someone already getting his attention here, so it might be better to wait for the mediation and then see how it goes.
Its very logical what you say, but please consider these facts:
1. Betcoin.ag for days now simply refuses to tell me what the balance of my account was when they closed it and confiscated money. I dont have this information, because (as i remember) i had pending 4-6 match combo bets with completed matches won and later pending matches won also. So i STILL dont know the balance of my account and i was not able to supply the complete information in my SBR claim. I waited and waited, but finally decided to submit the claim with incomplete info.
2. As i have been informed by the person, whose account is PROBABLY in question (probably, because betcoin.ag refused to answer this question also), betcoin.ag support simply IGNORES his emails. They just told him they close account, and thats ALL. Nothing further, they did not tell him that he can file an SBR claim (which i think he did anyways). They just simply ignored him.
They say they will comply with mediator decision, but they act like i am already convicted and i dont even have the right to know the amount of BTC they confiscated from me. I thought that people are generally NOT GUILTY, until proven otherwise...