Post
Topic
Board Hardware
Re: Official Thread: AMT - delivery promises
by
clenell
on 06/03/2014, 14:52:33 UTC
AMT's web site today (3/5/2014) states: "March delivery still available." for their 1.2 TH units. My 1.2 TH unit, ordered and paid for by wire transfer in 11/2013 and promised for delivery by 1/25/2014 still has not arrived. My calls and emails went unanswered until I mentioned a web site I was putting together http://www.advancedminers-clients.com in my email. Jim Brown and Joshua then contacted me via email and phone call not to put anything on the web site and they would upgrade my machine if I was quiet. On 2/14/2014 and then 2/18/2014 they said my machine would ship "next week." Machine is still not here and they are again ignoring my requests for an update. My current equipment runs at 100 GH/second, and I have mined 0.9 BC since the new machine was to be delivered. With the 1.2 TH machine I ordered, if delivered on time, it would have generated 10.9 BC by today. In Slush's pool, the 5 day average production at my hashrate has decreased to 1/3 during this period as the total hashrates increase. I hope AMT will actually deliver my machine at some point and that it is before the thing is just an expensive paperweight.

email sent...

I am order #610. I placed my order 11/11/13 when the price was still $5499. I had to wait to pay for almost a month. By then then they had raised the price by another $500. They would NOT honor my original invoice and i was forced to pay the additional cost. My delivery date according to Jim Brown was to be the first week of January 2014. This date was not meet. They never even bothered to send me an email or contact me in any way to let me know my miner would be late. The second delivery date was Feb. 27 2014. This date came and went with no emails, phone calls or any information given why my miner was not being delivered. I have sent email after email trying to get answers from AMT - they do NOT respond. The only response I have received from AMT has been in the form of a post they made on bitcointalk.com. They told me I was "harassing" them. That's right... trying to get information on my $6000 order is harassment to AMT. These guys are either the worst customer service oriented company on earth or they are thieves. I am in the process of speaking with an attorney now.

Craig Lenell
I assume you haven't gotten the refund check they said that they would send you?

nope, after all of jim's threats and "now you don't get you miner like everyone else next week" speeches - I have noting to show for it. he has threatened to not send my miner and then he threatened to "punish" me by making me "mine (my) money back". These guys are beyond terrible. All they could have going for them at this point would be a good stream of communication. They no longer have the benefit of delivering on time. Maybe they should try emphasizing on communication because delivery/production just isn't work out for them. No one can tell these assholes anything. It's like their mom's are there at the shop patting them on the back saying "great job boys. keep up the good work. you're doing your best" and this somehow excuses shitty customer service and non delivery. Unbelievable.