however this forum seems to keep a really harsh stance against us for reasons that are beyond our understanding.
Because you are not open source. In a previous thread you said you went closed source to prevent scams, even though there is no evidence to suggest that going closed source helps to prevent scams. Please don't take it as a personal attack - I am equally disdaining of all closed source software and projects, from web browsers to wallets.
We have millions of users but only his funds was stolen - and stolen by Google. We expect people on this forum to be smarter than that.
Because Google are so completely trustworthy? They've never done anything shady ever? I can't think of a single entity (not even Facebook) I trust less than Google. And again, we can't verify any of the claims that Google stored the information securely because they are not open source.