It is too easy to say that a broker has access to all information, and the player in question does not. That is very unusual. A player has every right to know what he has done wrong, and is also entitled to all evidence. You do not have to make that evidence public, but send it to zikzik via email for example.
What you are suggesting is that we give lessons to a cheater on how to not get caught next time. What is your specific issue with having one or more 3rd party mediators review the evidence and make an impartial decision based on it?
We have reached out to SBR to see if they will be taking this case and also suggested several other routes the player can take to receive mediation. Thank you.
I usually don't get involved in controversial issues such as these, since it may seem like I am taking sides, but I would like to add my perspective on this.
Enforcing a player to resort to legal action is a really, really easy way to scare away existing and potential players. Having your BTC locked up by a 3rd party is most bitcoiners worst nighmare - especially on exchanges. Although Betcoin has some reasoning as well as legal rights to keep the player's Bitcoin, it is not only unprofessional, but unnecessary and incredibly damaging to the casino's already diminished reputation. Casino's survive on reputation and holding up a mere 1 BTC is doing 10 fold of damage.
Like I said, I don't like to pick sides, but this thread has taken off and as a result I see it illogical to damage your casino's reputation permanently for such an insignificant amount of BTC.