~snip~
I would not rather check my stats if the stats is not visible to players. Well, it's up to op what op wants. It's either he withdraw and gamble on other site that shows the stats or stay as it is and wait for them to fix the issue about stats. If I were to stay, I would not bother with the stats if it is not accurate.
You can think of this whole discussion as a constructive criticism of the gambling platform's service. These stats are useful and helpful for players who gambled there for a decent amount of time and not for someone [maybe like you] who bets there occasionally. There are probably less than 5% who keeps a personal spreadsheet to monitor their wins and losses.
Primedice and Stake doesn't seem to be doing a good job about that based on what I've read so far. It is their responsibility to provide correct information. They owe it to their long time players at least.
..........
I'm not sure you can get about asking your stats to them everytime you want. I mean they have lot of user everyday, how can they reply all user who want to know about their stats in everyday?
I'm sure they have a computerized system. They can easily pull it out from their servers.
Maybe we just need to maintain our balance by ourself to see whether we are in profit or not (Remember how much balance we have before gamble, during gamble and after gamble)
Are you doing this? How many games do you play in a day or in a week?