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My assumption is that they gave that user their overall stats, they were not able to break it down to only the most recent month.
Okay I see. Is that something you plan on adding in your support? That option should always be available since those stats can be even more important to players. It doesn't make sense to withhold such information.
Also please respond to this
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Did you asked if they plan to fix the issue and bring that feature back? It would be a waste of time for both players and support in the long run if this isn't fixed.