No they are not lost.
1. I have done exactly what you could have been doing but i still got my Litecoin address back every time. But when you enable your litcoin address once again. There is an option of "click to initialize" that always comes up. Did you click to initialize?
https://i.imgur.com/S4MBYCq.pngIf not try disabling and enabling and see if it works
2. IF all fails. I hope you already have your seed phrase backed up. Clear the cache or data of the app. If on PC delete and reinstall the app, recover your wallet using the seed phrase. This should work.
Emphasis on first making sure
you backed up the right seed phrase before you delete your app.
You saved my day with your reply. Glad it happened to someone else who solved it. At first I did not initialise as I was too intimidated to do something wrong. I wrote to jaxx support. No reply from them yet.
I did now initialise and my 31 LTC was back. THANK you for your help. Very appreciated. Hope when you need ""1700 dollars""help one day that someone returns the favor.
God bless you
crossing
