posting in this thread will change nothing indeed I agree other people do not have to know the reasons what is going on but the user here should know what he did and now he says he is innocent and betcoin claims he is guilty so betcoin can send the evidence or information to the player
if i get caught by the cops then they will also tell me what i did wrong and give me an explanation before they put me in jail
they even refuse to tell me the exact balance of my account at the time of closing ...
this really tells about their TRUE intentions ...
I'm not saying they should agree with the money, but the least they can do is give you information. And that doesn't have to be shared here on the forum at all.
They are not obliged to do so. I find it really bizarre how Betcoin.AG deals with this situation. I've really never read this that a player is accused and then no evidence is presented at all.
I would just ignore Hhamphuz's opinion, because he is their campaign manager and will never fail them. His message can not be taken to serious. There are plenty of people who agree with you.
Only we can do little for you, the only thing you can do is keep posting and managing so that they hopefully resolve this with you.