I had an account 18 months before I made the efxes@producehits.com account. I hadn't bet at the site for 18 months and since I'm being truthful about EVERYTHING, one day I received a message when I went to log in that the account was closed or something due to being a USA customer.
So 18 months later I made the efxes@producehits.com account on a VPN. I had never been KYC'd before.
According to my tallies via my emails, example screenshot here:
I am adding the screenshots of each email to each line in the spreadsheet to verify that these emails are real. I am requesting that Cloudbet verify my lifetime losses on johncoltrane44@gmail.com over the 2-3 years I had the account. I made 198 deposits and 37 withdrawals and lost a total of 2.68 bitcoins there.
So if this is the case, I was a long-time loyal customer 18 months before before I even thought to use a VPN in order to play on Cloudbet. They closed my account since I used it from USA. I shouldn't have, but I opened an account 18 months later in order to finally get back on Cloudbet. So yes, I had two accounts. But looking at my johncoltrane44@gmail.com account i had lost 2.7 bitcoins there anyways. So I'm down overall on the site so this means that I should be due my money back.
If you don't want to click into the spreadsheet and you want to see all the proof of the deposits and withdrawals on the johncoltrane44@gmail.com
I realize above is the long drawn out post, it could be much more concise, but basically: I am down about 2 bitcoins on the site and all the factual information is above, with provable pictures on imgur of the deposits and withdrawals on the site!