I hnow elrond was change the name of token from erd to egld, and redenomination of 1000 ERD:1 eGLD.. But what i asked was why HitBTC shut down deposit and withdrawal for so long (3 months!!) ,if they dont whant to make the swap to egld, at least open the withdrawal.
We can't do something with that if they have shut the withdrawals for that long. There were exchanges that are acting like that for the sake of those upgrades and just wanted to make sure that everything goes well before they open it. But in this case of Hitbtc, we can't remove the doubt that they're acting incorrect because of those complains that we always hear from their users. If they won't read this thread of theirs, contact the support and ask them why it's taking that long.
They are not reading the chatbox either, I just submitted a ticket to them earlier today. Lots of complains to this exchange yet they continue to have traders in hitbtc.
They are still collecting trading fees from the pairs which we can't even withdraw. There are GRIN and XMR I have that I was forced to convert to BTC because they don't allow these coins to be withdrawn anymore.