Post
Topic
Board Announcements (Altcoins)
Re: CoinMarket.io | New, self-moderated support and news thread.
by
silverj
on 07/03/2014, 00:49:36 UTC
Look, I am missing quite a few coins because of this as well, and I have missed out on quite a bit because of that, BUT, it actually is not fair for you to expect them to act like professionals.  It was VERY clear in their previous thread (the one that was locked before this new one was created) that they are doing this as a hobby.  It is in beta, and they are working to develop a product, but not according to anyone else's timeline.  They are doing it the way they want to, on the timeline they want to.  Once things are operational again, you can take your coins out, and not come back.  However, personally, if they come back up, return everyone's coins, and go back to high uptime, then I will use Coinmarket.  I would much prefer them to take their time making sure everything is perfect, rather than rushing something out that is then hacked and looted.

On the service \ PR side of things, then it is obvious that someone is needed to fill that role.  I am sure they will find someone to do that in the near future, so any future issues can be handled without so much anger.
Are you kidding me? They are dealing with a lot of money here, it can't just be a hobby. They need to treat it and run it like a business and act professionally, none of which they've done so far. If they want to treat it as a hobby, then don't charge any fees.

I can't believe people are still using the BETA tag as a way to make this acceptable. I can understand the technical issues, but come on, you have to properly update your users for whom you're holding money from. The changing of the WHOIS details is also very suspect, sort of like they're trying to hide something.

Compare the complete lack of communication and strange updates mentioning weird (and unnecessary?) patches here to how Poloniex handled their loss. Even though I would never use either again, it is pretty clear to see who deserves more respect and support from the two.

If you send them any coins again in the future, you may as well wave goodbye to it.