PayPal have a lot of users so I doubt that this platform is a scam. If you are encountering problems in that platform then it is not enough to call PayPal as a scam. Issues are normal in every platform and bare with it since they are just new in the crypto world. Ask the customer support about your problem with them, it might be fixed.
well I really agree with what you suggest because indeed the best way is to contact support for help so the problem will be resolved, maybe he is trying to make a transaction using paypal to buy cryptocurrency or others it's just that there are still conditions that are still not fulfilled so the transaction is not smooth .