We really need to stop using the "scam" word as a sort of synonym to "bad service"; because obviously there's a HUGE difference between the two.
PayPal's cryptocurrency-related services are definitely very very limited, but it has been the same with Cash App in the past. The likeliness of what's going to happen is, it's a slow rolling out of features; because I'm pretty sure PayPal is totally aware that bitcoin is really hot right now, and it's smart for them(business wise) to take advantage of this hype and roll out their buy/sell feature asap.
yes you are right, it's not good we say something with the word '' SCAM '' we have to make sure everything is right, this can create slander which is very bad for bitcoin and paypal. I think paypal just needs time to fix this problem, and in the end we will all be able to buy bitcoin or sell it on paypal. I hope we all don't immediately think about the negative if a problem occurs, we better be careful and discuss the problem in order to get clarity and a solution to the problem.