I do not know what kind of problems that they are currently encountering because I have also account in HitBTC and I able to get my funds whenever I withdraw it before, I never experienced that kind of problem because before they have a good service but now it seems that it is a huge problems for traders and investors like you. We cannot easily say it a scam because it is too early and maybe there just problems, you should not be nervous because for me you will withdraw it because hitbtc have already reputation but what I do not like in hitbtc is it is full of shitcoins and the volume is low but overall it is good before. Thank you for your information because I plan to fund my account there again but I luckily read your recent experienced.
i'm old user of HitBTC too, but today i used to exchange 0.2 btc into 3600 USDT.
when i try to withdraw i got that error. i used HitBTC before with up to 7 btc total. but don't know what happen after a long time. so be careful.
if account verification is required, why they don't ask for it before we invest.
however, for small trader i don't think it should be required.