Well apparently they KYC now. They did not process my withdrawal for 5 days so I went on to talk to live chat, immediately after I received an email asking for documents and they stopped talking on chat.
I didn't receive any tips from other players or place any sports bets like the complainant above, I only used the casino. Not really happy with sending my documents to some random casino.
What did you do then? An user complained his withdrawal got pending only because tips from big winner on there. Did you playing from restriction country? Or did you use multiple accounts?