Most of these companies do have challenges with their cables, which i think is the major issue with OP Trezor wallet not connecting to the laptop. I would also disbelieve OP, becasue his write up seem missed up with his actions, you removed your Trezor and keep your private keys with the google drives, then the cable was abandoned which could caused it damage. Changing the cable will be the final solution for the Trezor and not that its a negative review on the said Trezor wallet.