This is getting more and more common, many casinos are allowing you to make deposits and play as much as you want but once you decide to make a withdrawal regardless of the amount you want to withdraw and regardless of the amount that you have gambled on their casino they are going to ask for a manual review and they will ask for your personal details and they will try to force you to go through their know your customer policies.
And it is obvious they are doing this in order to avoid to pay out, so be glad that you discovered this before you made any deposit in that casino and I'm sure that such casino is not going to remain in business for long if they keep doing this as they will gain a bad reputation.
And it is obvious they are doing this in order to avoid to pay out, so be glad that you discovered this before you made any deposit in that casino and I'm sure that such casino is not going to remain in business for long if they keep doing this as they will gain a bad reputation.
i believe their practice of telling the player that they have duplicate acct is somewhat happening to others also. upon checking in trustpilot, there are several players complaining about the same case. but their reason was the player was having multi-accounts. of course, if you are the player, you know their reason is bs as you know exactly who is using your computer and if you do really are making multi-accounts. so if you are not guilty of creating multi-accounts, then it is very clear that the site just dont want to play the players. so stay away from this casino. there are better ones here in the forum that you will never encounter such prob
https://www.trustpilot.com/review/trustdice.win
