In general, after my email to them with a link to this topic, they immediately returned the money, but blocked my account, citing ridiculous reasons, the only thing i can think of is that I used vpn., because in Russia their site is blocked, I'm sure that if not this topic, they would not have returned anything. All the facts here, think for yourself whether to trust them with money or not.
You violate there ToS for using VPN just to dodge your country restrictions for gambling. They are not putting that rule in there ToS if that will not backfire to them later on. This case has been happening in different casino. You know to yourself that online gambling is prohibited to your country then why do you still insist on doing it then blame casino once you are caught. You should read carefully ToS before you register and use any online services.