The interesting part is
No appeals. No explanation. No consideration that their reviewer may be an ignorant 60 year old with no knowledge of PayPal's own crypto service. Whenever I've called their support about PayPal Crypto in the past they had no idea what I was talking about (even after weeks after release).
This kind of shows that Paypal really isn't much interested in Bitcoin at all and just integrated fake Bitcoin just for show. I don't know why they did this but at least the user got his account back. But still, it just suck that Paypal doesn't want to do anything unless they were being exposed.
PayPal is not a trading platform for Bitcoin. He only facilitates us to make it easier to buy Bitcoin using a PayPal balance or credit card.
If we have already bought it we are not advised to hold it there, better withdraw it directly to a personal wallet.
But the thing here is that, they don't want to let people withdraw their crypto from paypal so all you can do is either hold Bitcoin in paypal wallet or trade their which this user did and turned out to be a really bad situation.