I don't know the real story of Asu but some area in the Philippines still not recovering from the Typhoon Ulysses happened during first week of November. Region like Cagayan and some part of Rizal is completely submerged during and after the Typhoon that result to many homeless family. Just saying.
This has been going on for nearly a year so while the typhoon might have caused the most recent lack of communication, it's clearly not the reason for the failure to repay the loan.
Agreed on this, But he recently paid his loan in the local lending section before typhoon hits so if he really wants to runaway, he will not pay that loan and just walk away. I'm just giving him some consideration since many Filipino still not recovered on multiple typhoon damage.
I can help the OP to contact coins.ph since there office is near to my workplace. I will try to walk-in there and inquire about this case.