Yeah, This is what I want to discuss with them if they will cooperate with me in case I have a legal paper requesting for that info before I start gathering required papers to submit to them. I already have business before when they lock my account and force me to video KYC. Sometimes there support is very hard to contact and sometimes they want to cooperate.
I don't know if they will allow this request since scam occur international and the person got scammed is not the one doing the request that's why I want to consult first via walk-in.
Regarding the international case, I think if you go with printout of the contents on OP - there will not be much harder job except you may need to have a translation copy in case the people who are seating there are not good at reading English :-D
I hope all support is clever on dealing this kind of issue. LOL. I know coins.ph support level and you need to explain the case like they are a child so that they can understand the problem here. My account took 1 month to unfreeze even though I submit all documents required during day 1 of my interview.
Coins.ph support will be available tomorrow. Let me check out and will give update to the OP. But I want to clarify that I will just ask them about the requirements needed to submit to get Asu details but all those filing cases and police report is a different story. I have a job so I don't have much free time.
