My bad, I didn't notice the link at the very bottom of the sidebar. It doesn't seem like there's explicit mention of Asian Handicap rules so imo if support told Bitcoinsummoner one thing that wasn't described elsewhere, it's probably the fault of support.
To be honest Bitsler have an "ok" support team, but there are lots of room for improvement. Based on my past inquiries with live support, I would recommend Thomas as he seem to be the best or one of the best in that department.
@Bitcoinsummoner
I guess it would be best to ask Gab? Sorry, I'm not even familiar with the asian-handicap ; as a matter of fact, I thought this is crazy racist term for paralympics held in Asia. lol