Your scam accusations is not valid.
You already approve all Terms & Condition when you fill the forms sign up and "tick" Terms & Condition.
c. agree to pass through AML/KYC procedures, which may be applied to You from time to time;
Creates Scam Reports on forums can't solve your case. You're only need deal with they department to get back your right.
You're currently online, could you share some update to us?