update:
I have a dialogue with the team of Exodus wallet, they have done trying to contact with coinswitch.co exchange, but no results so far.
As they noted, it's a third party(coinswitch) for Exodus wallet, so they cannot cover the losses. Exodus noted that they will follow this situation, and gave a little kind gesture.

For me, the coinswitch team not answering on social media(twitter, telegram ...). A lot of people not getting answered to their tickets. It's the first sign of a real Scam.
About Exodus wallet, guys you better follow the things, because I'm sure that many people use Exodus Wallet and most newcomers will try to use the exchange option. It's bad for crypto eco if people come in and get scammed right inside the wallet that they use. Remove or try to get in contact with them about current situation.

I have asked a couple of people in telegram chat, people got frozen their coins mostly from September 2020 and the volume is high.

Careful using the Coinswitch.co so far now.

will be updating as it goes, take care!