Seriously guys? Why you are still doing multiple account on casino even though you know that all casino has forbidden it. Try to read T&C before you register and start deposit. I know that 1xbit has a messed up reputation but seeing people complaining about an obvious violation is so annoying.
You will still received this kind of issue in all exchange even if you play in the most trusted online casino out there. Geeezz
Its my first and only account...dont have multiple accounts there.
That is what they all say.
I know multi account is against the TOS of a certain site, but what would happen if we make a new account because we lose access to our first account?
The intention is not to cheat the site, it's just that I love to gamble, I loss access to the old account so I created a new one.
I suppose whether they'd let you set up a new account would depend on them and how they reinforce their own rules. If they're damn strict then probably not, but if they're understanding of the situation then they might investigate to confirm the issue with the first account.
I'd suspect they'd do their due diligence, and provide the best for their customers. In case they don't allow a 2nd account set up,, you can always move to a different casino.