Ok now that's just disrespectful for you to place Kraten ahead of binance, Kraten is doing quite well for themselves but not good enough to be ahead of binance in the industry. Infact the amount of work binance has put into the betterment of their platform with providing a stress free experience for their customers, this has to be their biggest strength. Every minute they're cooking up something to interest their audiences. They're the most busy of all the exchange and it's showing as the results of their hardwork is everywhere.

Poloniex lack of listening to their customers are what place them in the position they're in today. Their were one of the best when it's was their time but refuse to grow with the industry. Binance still has a better support system than they do and other exchanges too have very reliable support system.

We have exchanges like Okex, kucoin etc (just to mention a few) that are building up momentum in the industry and soon they're be among the tops. currently they're just average exchange but shouldn't be slept on.