Ok.

Another idea....


So I now have 2 Wallet IDs and ONE PASSPHRASE... right?


Ok.  So when I attempted  to "recover" my wallet via Blockchain.com I used my one and only 12 word PASSPHRASE... and it gave me a warning that a new wallet would be created.... oof.

Whence recovering my wallet it gave me access to a what looked like a new wallet and a ZERO balance....


So when I then go to access my OTHER WALLET ID from the one they sent me via my phone number back in 2013 it asks me to put in my password and then tells me to verifiy via email.... in which i NEVER receive an email.....

So... I've deduced that I have only ONE EMAIL, ONE PASSWORD, ONE PHONE NUMBER, ONE PASSPHRASE, and NO 2FA.......


Is it possible that when I "recovered" my wallet with my passphrase that it created a new wallet with that ZERO balance.  And I'm just not receiving verified emails from the WALLET ID that I have from my phone back in 2013 and it's not ACTUALLY RECOVERING MY COINS FROM MY OLD WALLET?? 

I've contacted customer service..... and it's a joke.

So any thoughts to this??