The title of the topic is misleading about the reality that the platform explained. If you read the phrase well, you will notice that the goal of the sale is to sell the cryptocurrency in your account to collect any outstanding payments that are similar to the way PayPal makes your account negative.

I do not think that anything strange is happening here except for failure. As for the delay, it is the cause of the recent rise in digital currencies.

Next time, avoid keeping any currency on centralized platforms.