Players are responsible for their own registration. At the time of registration, players could also enter their own country manually. We then adjusted that because there was some confusion about it.
Basically there was the possibility to enter any country in the world.
This user has manually entered United Kingdom himself. Players from the United Kingdom are not allowed, as can be read very clearly in the terms and conditions.
We have also indicated to this player that we are looking into his situation and will contact him later, but sir has no patience.
@OP, This statement above by Adkinsbet was very clear. You knew for yourself that your country is restricted before register that's why you screenshot your registration form. You should be patience for your issue to solve by them since you are the one who cause this problem and the admins of the casino already told you that they will fix this.
Just wait for them to fix this issue and close immediately this scam accusation thread. There is no sense to create this at the first place since they are attending your issue.