56% fees sounds like a lot. How much was it in absolute terms? If you only send 1 or 2 dollars than the fees wouldn't be so high, but if you send 500 USD in bitcoins then it's definitely a lot. Bitcoins are still fairly anonymous but companies need to protect them self's 9f course against criminal activities.
I have added a screenshot in my previous post
imgur.com/a/a8jeWZi