This is not good, every day we are seeing accusations against Adkinsbet, they just keep popping up. Anyone has any clue or has anyone investigated the entire scenario? What I have noticed so far are:
1. Maybe there are some users who are trying to take advantages from Adkinsbet but without proper proof we can not accuse anyone.
2. Adkinsbet's customer service are not really helping the users. They are not handling it professionally I believe. Other day the user Steamtyme wrote some good suggestions. Here:
https://bitcointalk.org/index.php?topic=5299499.msg55838426#msg55838426I will suggest Adkinsbet owner/admin to talk to their customer service team and give them proper training. Or maybe hire some people who are indeed experienced in handling customers bad attitude, are able to take the heats - at least make the customers happy when they are unhappy.
You really need a good customer service team @AdkinsBET. It's very important to grow your name.
To AdkinsBET,
For the sake of giving bad name to your brand don't make your clients unhappy. Example:
https://bitcointalk.org/index.php?topic=5299499.0There were no case at all in this accusation. If you could handled it professionally then this case would not be in the forum. It's very normal that a gambler will be bad-tempered, I do lose my temper when I lose much. The user may say bad words but this can't be a reason for freezing or not giving his winnings/deposit/continue to your platform. Honestly speaking this seemed very unreasoning to me. I am sure some sensible members around will agree with me.
When you say something then stick to it, unless it's not logical. In a scam accusation at some point you agreed to give the client their deposit back, the client did not agree with your decision, but he did not say that he did not accept your decision. But you then changed your mind and said your team has changed the mind and will not give the user his deposits. Later you settled it by giving the deposit. You did a good thing by giving his deposit, or you were very close to get a negative to be honest. I was watching all the activities on that thread without giving any input because I was frustrated by how you move your mind because of very silly things. This is not professionalism. My point is: before saying something, before making a decision, think several times. Do not flip mind.
Don't do anything that can ruin your name overnight.
I know someone in the forum who actually in touch with me from a long time. We share things and we both have things that are common. We trust each others, so there are nothing between us to lie to each others. He is a gambler and a high roller to be honest. The Other day he told me something about you, at first it was hard to believe but later when he gave me evidences then I had no doubt. This is not an accusation by the way. I am just sharing what I heard about you from him. You are still working on his case, so I told him to wait. This could be an error too. And I honestly hope this is an error.
Sorry if I was being off-topic above, but I think I had to start with some information that will help AdkinsBET to have reduced number of accusations in the forum. It's not good. Any moment anyone can leave a negative against you.
About this accusation:
- Approach the email about a bonus
- Deposit amounts are more or less the same
- Always place bets on same bets and markets with same stake/tactic
- Deposit again was always with more or less the same amount
Proving multi account is only possible 100% when you have KYCed both users. Have you found any matches in the KYC?
Besides, if you know or has doublt that he is multi account then why:
-You let him deposit three times
-You let him rolled over 8 times, assuming you also allowed him to place other bets too.
You should not allow any of this to the accuser at the very beginning if you believed that they are multi accounting and every thing would have been very normal.
I am very surprised that Royse777 continues to interfere with every topic in this thread directed against Adkinsbet. Apparently it doesn't occur to him at all that this might be the same user.
His claim about the KYC is, of course, nonsense. If you have users of the same IP address, isn't that 100% proof? Yes in theory you can also live with the four of you at that address, but you can also manipulate a KYC by having someone else take a photo or use someone else's ID.
Also, don't fully understand why you state that you have to perform a kyc before someone has to deposit money. If you get 20 registrations in a day, and those people want to gamble, how do you plan to do that?
Indicate that they cannot deposit anything before they have been verified? Royse777, you may be a respected member of the forum, but you don't understand gambling and business.
If you don't understand it, then you shouldn't write nonsense and be the smart ass, which is what you're doing every time. I am very annoyed by that. In the previous accusations topic you were already dealing with nonsense information, and now you are involved in every topic directed to Adkinsbet. Funny that you always choose the side of the op.