This player was found to have created multiple accounts to abuse the terms of Betcoin.ag. This incident occurred in July.

He filed a complaint with Casino.guru, who found in our favor when reviewing the information. This was publicly documented 4 months ago.
https://casino.guru/betcoin-ag-casino-player-has-been-accused-of-opening-1

This player also filed a complaint with our regulatory body, Gaming Curacao, who when presented with our evidence, required no further action on our end.

The vast majority of players are great people who are there to enjoy themselves and try and win some Bitcoin. As always, these players are welcome at Betcoin any time!