If I am the owner, I will not reply to anything if the player made that mistake because it is useless.
That is their fault, and the casino is not responsible for that, and that is why when gamblers want to withdraw their money, they need to double check the wallet address and the amount of the money.
You already confess that it is your fault, but you still ask them to help you refund the money.
But if you still want to do that with both owners, I am afraid that they will not give you the money.