You will need to read about bitcoin generally, on this forum you can use the search engine to search about bitcoin which will bring you bitcoin topics, but you will need to read from outside sources too, using mastering bitcoin will help you.
https://github.com/bitcoinbook/bitcoinbookWhich section of the forum I go to?
I think the question is not bad at all, he may not get things in the right way so far. There are some accounts that have been opened for long but later rank up. I think all we should do now is to advice him.