Hello all,
I played roulette with faucet, and won 3mbtc so I withdrawn 1.2mbtc on 30-11-2020 (minimum withdrawal) waited 2 days, withdrawal shows pending. I know withdrawals are manual, it will takes 48 hours.
I need some emergency money so I contacted mod "obak" via telegram on 02-12-2020.
he said
"try lightning withdrawal"
so again I made lightning withdrawal of 2.1mbtc (it's also from faucet)
waited until lightning invoice expired, suddenly
Raised support ticket. they're not responding, I'll keep calm I understand there situation.
"cause all the faucet fund mistakenly transferred to one of the bitdouble user account so they are working on it"
Got reply mail on 04-12-2020
"faucet abuse, fraud detected, account suspended"
so I logged in another account on 06-12-2020
I told them "After lockdown changed mobile number, and unable to access registered email....explaining everything and they verified unblocked my account on 15-12-2020. In the between they clarify updated rules for faucet I'm too agree to deposit btc.
"
https://bitcointalk.org/index.php?topic=1609928.msg55266011#msg55266011"
After login my account withdrawals shows rejected by moderator, contact support for details. created support ticket waited 2 days no reply so I deposited 4mbtc on 17-12-2020
and withdrawn 6mbtc successfully same day. but still the first 2 withdrawals showing rejected and not back to my account. they clearly mentioned
Again raised tickets more than 8 times untill now they're not responding properly.
posted this issue to bitcointalk bitdouble page support for players protection.
https://bitcointalk.org/index.php?topic=1609928.1860Support tickets:
https://prnt.sc/wi52hfhttps://prnt.sc/wi5gx8https://prnt.sc/wi5hzcObak convocation:
https://prnt.sc/wi5uclhttps://prnt.sc/wi5uukhttps://prnt.sc/wi5vd6Withdrawals:
https://prnt.sc/wi609qDeposit:
https://prnt.sc/wi60ze