I play in their third party slot provider :  Fruit Party
I got 4 scatter which means I should get 11 free spins.
Instead get 11 free spins, I only get 10 free spins.
Already report to support but they said nothing wrong with my spins.

Here is the proof :
ID : 1707016048817
Time : 05.01.2021 06:30:25PM GMT+07:00
Base bet : 0.6$

https://softswiss.pragmaticplay.net/gs2c/lastGameHistory.do?symbol=vs20fruitparty&mgckey=AUTHTOKEN@6788ad6f19ef85a0531a2709b52efddcb82856fab197670edd40afa3f0d920ac~stylename@easygo~SESSION@83a539ad-935b-4049-ad52-c5a8d217d1b7&tz=%2B07%3A00&mgckey=AUTHTOKEN@6788ad6f19ef85a0531a2709b52efddcb82856fab197670edd40afa3f0d920ac~stylename@easygo~SESSION@83a539ad-935b-4049-ad52-c5a8d217d1b7

Here is the replay

https://replay.pragmaticplay.net/ReplayService/replayGame.do?token=bdd1e4eaa59d147d22cdffd65d7a6013cb7ff63b8beb5c7f42a84bd3ba14f836