The withdrawal of funds does not work. looking for any reason not to withdraw funds.
Contact support, the most popular answer is - wait 48 hours.
Hello!
Please proceed with the support on this matter, if there's no problems with your withdrawal it should be processed sooner or later. 48h is an approximate estimate, but cases may vary.
All our withdrawals are automatic and quickly processed, and cases of withdrawal taking more than 48 hours are rare and exceptional. Once again, we would ask you to proceed with the support agent for help with this transaction.
What do you mean by withdrawal does not work? Is it something like that you cant click the withdraw button or you can do it but your withdrawal is pending? Didn't support say something else except to wait for 48 hours? Perhaps something like the reason why you need to wait for 48 hours?
Yup, there's definitely some nuance to it as always in such rare cases. It might be a suspecious transaction that requires a help from our manager and since these are day-offs some delays are possible.