if you need help use DM on twitter you can usually get a good response time that way, also the troll box can be helpful as well

of course I am always willing to help someone out to

reach me at twitter DM
@spotonparts

reach fairlay twitter DM
@fairlaypm

reach my app support at
jgexchange.com/bet.html

on the app you can ask for me and they will patch me in