If you are saying that you made the OP whole again by sending his deposit back but not his winnings then that is something that is something the majority of the community here will not be able to accept as an appropriate outcome.
~snip
Can you explain to everyone on the forum why it is always a great solution for all major bookmakers, that they then pay back the money from the deposit?
Then when Adkinsbet wants to refund the deposit, it will not be accepted all of a sudden.