Depending on the height of the amount, that also has to do with it. And if you have not yet completed the KYC procedure, it may take longer.
I would wait a moment for the Op here on the site which he gives as an argument.
I asked the support already few times. they told me i have to wait. but iam little worried now. iam still waiting.
almost 5 days now.
Can i get a information about it
@betnomi