Thanks for your feedback. Yes, we have a balance inquiry fee. The card provider has it, and we also have it. But we also have positive points, delivery is included in the cost of ordering the card (€ 40), regardless of the distance of the country.
For a card that is replenished with crypto instantly and at the same time works like a standard Visa card, we believe that the prices are affordable. But thanks for your opinion, we will try to reduce prices.
If that is the case, there is a fee for just inquiring the balance using the ATM, why should I do it if the balance can be seen and monitored directly in the account app because it is connected and synchronized, and if you just want to know the balance, right? I have another question, does it have an expiration? How many years can it be used in case it needs to be replaced after the specified number of years? Thanks.