If there is no issue with their deposit, I'm sure your deposit wont get delayed too long time.
I experienced the same thing some time ago with TRX deposit, nothing you can do except waiting or try to contact live support in a hope that they can process it manually.
Yeah already know by contacting live support, but not checking the telegram and I things already leave the group too because to many group on my telegram and decide to deleted some group when me don't do anything at all on the group~XD.
Some user says need to take 3 hours for his deposit, so this is gonna be a long journey. To be honest for every gambling activity, I'm not checking or joined telegram group all just by the website.
Also, even joined the telegram there a lot of group on my telegram group the group will be down by other activity groups ~XD