That doesn't seem to be the case with Blockstream's Aqua and L2 solutions are needed, so what's wrong with it?
Do they adequately explain what L-BTC is and how to get the "real" BTC out of it? I'm not sure what's the point of selling L-BTC directly other than to mislead users into buying something they don't need. They could sell BTC and allow to "peg in" if someone wants to.