I've had a worse issue than the other players here.
I deposited aprox. $75 in Bitcoin. Did around 600 dice rolls, hit the 11.11 for the promotion, following all the terms and conditions.
I go to my transaction page to grab the bet ID to submit it and claim my reward, but the site just stops working for me.
After a few minutes I message support to ask what's up and I get told my account was suspended?
My $75 is still in there, and I'm pretty sure I won't be able to claim the bonus either now as the offer will probably expire by the time anything is resolved (if anything is resolved that is)