Sounds like a default gateway, subnet or DNS problem then. Make sure all those network settings are correct.
okay to be clear
pretend your miner is at
192.168.0.153 on your network
go to net work and look to see
if it says.
address. 192.168.0.153
net mask. 255.255.255.0
gateway. 192.168.0.1
DNS servers. 1.1.1.1 note 8.8.8.8 works. and if you are on a router with 192.168.0.1 that works.
show us these settings.